Distribution information

Welcome to our online store! To ensure you have a pleasant shopping experience, we provide you with the following shipping information:

1. **Shipping Range**

   We currently offer nationwide shipping services. Depending on the specific circumstances of different regions, some remote or special areas may not be deliverable. Please contact us before placing an order to confirm.

2. **Shipping Time**

   - **Standard Shipping**: Typically, orders will be delivered within 3-7 business days after payment confirmation. The specific time depends on the shipping address and product availability.

   - **Express Shipping**: If you require faster shipping, we offer a paid express shipping option, and orders will be delivered within 1-3 business days after payment confirmation.

3. **Shipping Fees**

   - **Standard Shipping**: Enjoy free shipping when your order total reaches the specified threshold (e.g. $200 or more). For orders below that threshold, a shipping fee will be charged, depending on your shipping address.

   - **Express Shipping**: The cost of express shipping varies depending on the shipping address and order weight. You can check the specific fees during checkout.

4. **Order Tracking**

   Once your order is shipped, we will notify you via SMS or email and provide you with a tracking number. You can track your order in real-time through our order tracking page or the courier's website.

5. **Receiving Guidelines**

   Please carefully inspect the package's exterior and the quantity of goods upon receipt. If you find any issues (e.g., damage or discrepancies in quantity), please contact the delivery person and our customer service team immediately.

6. **Return and Exchange Policy**

   If you need to return or exchange an item after receiving it, please contact our customer service team within 7 days to learn more about the return or exchange process.

7. **Special Situations**

   - Delivery may be delayed due to holidays, inclement weather, or other force majeure events. We will do our best to ensure orders are delivered as soon as possible and will promptly notify you of any updates.

   - If your shipping address has any special requirements (e.g., access control, delivery time restrictions, etc.), please leave a note during checkout, and we will do our best to accommodate your needs.

Thank you for choosing our online store! If you have any questions or need assistance, please feel free to contact our customer service team.